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Community Centre Contacts | Frequently Asked Questions | Recreation in the Comox Valley


Contacts Us

Comox Community Centre
1855 Noel Ave.
Comox, BC
250-339-2255 or info@comox.ca - contact for program registration and information, hours, fees and general information

Hours of operation

Name Area Phone Number Email
Mandy Johns Recreation Director 250-339-2255 ext 225 mjohns@comox.ca
Ted Hagmeier Recreation Supervisor 250-339-2255 ext 227 thagmeier@comox.ca
Amy Bauman Recreation Programmer 250-339-2255 ext 226 abauman@comox.ca
Alycia Maskiew Recreation Programmer 250-339-2255 ext 226 amaskiew@comox.ca
Colleen Chestnut Clerk 3 - Administration; contact for facility booking questions 250-339-2255 ext 224 cchestnut@comox.ca
Rhonda Bonnici Clerk 3 - Accounting/Marketing; contact for program subsidy questions 250-339-2255 ext 223 rbonnici@comox.ca
John Dove Maintenance Supervisor 250-339-2255 ext 234 jdove@comox.ca


Frequently Asked Questions:

1. What payment types do you accept?
2. How do I register for a program?
3. Why is my program cancelled?
4. I want to withdraw from a program. What are my options?
5. What can I do if I've lost my punch card?
6. Why are there age restrictions for classes?
7. How do I teach a class at the Community Centre?
8. What should I wear to the Fitness Studio?
9. Does my class require a uniform? Where do I get this uniform?
10. Where are you located?


1. What payment types do you accept?

We accept cash, debit, Visa, MasterCard and Quality Food Rec Bucks.


2. How do I register for a program?

Call the Comox Community Centre at 250-339-2255 to register by phone or in person at 1855 Noel Ave. Comox. Here is the fine print on registration policies...

  • Fees are to be paid in full at the time of registration by cash, cheque, debit, Visa, MasterCard or Quality Foods Rec Bucks.
  • Comox Recreation Department reserves the right to cancel any program at any time. A full, pro-rated refund will be given, and every effort will be made to notify those who registered. Programs will not be held on statutory holidays unless indicated.
  • The Comox Recreation Department has the right to change times and locations of programs.
  • The Comox Recreation Department will not be held responsible for classes cancelled due to weather, power failures, or other events which are beyond our control and require facility closure for health and/or safety reasons.
  • GST will be charged on all programs that include participants over 14 years.
  • A $15 + tax handling charge will be collected on all NSF cheques.
  • Post-dated cheques are not accepted.


3. Why is my program cancelled?
Most programs have a minimum required registration to cover the costs of the instructor and program supplies. Most likely the minimum registration was not met so regretfully, the class was canceled.


4. I want to withdraw from a program. What are my options?

Refunds may be issued under the following circumstances:
  • The program has been cancelled by the Comox Recreation Department.
  • Withdrawal due to medical reasons (note from a medical professional may be required)
  • Withdrawal from programs at least 7 days prior to program start date.

Account credits will be applied under the following circumstances:

  • Withdrawal from a program less than 7 days prior to program start date.
  • Withdrawal from a program after program start date (prorated amount).

Please note: all withdrawals (with the exception of medical withdrawals) are subject to an admin fee charge: $5 + gst for non-contract programs, $11 + gst for contract programs.
Refunds by cheque will take a minimum of 2 weeks to process.


5. What can I do if I've lost my punch card?
Treat punch cards like cash. Sorry, punch cards are non replaceable if lost, stolen or destroyed.


6. Why are there age restrictions for classes?
Classes work well when like ages/maturity levels are grouped. In some cases classes are modified for age because of liability, the relative complexity of the program or other conditions that impact program quality.


7. How do I teach a class at the Community Centre?
Contact Recreation Supervisor Ted Hagmeier with your program ideas, resume and references.


8. What should I wear to the Fitness Studio?
Wear shorts or exercise pants, running shoes and top that does not constrict your arms or chest.


9. Does my class require a uniform? Where do I get this uniform?
Most programs requiring a uniform are taught by contractors. Ask your receptionist or contract instructor about uniforms and where to buy them.


10. Where are you located?



Recreation in the Comox Valley