The Town of Comox purchases water from the Comox Valley Regional District and distributes this water to consumers (residents and businesses) within Town boundaries. Consumer rates for water are governed by the Comox Water Rates and Regulations Bylaw, and depend on whether or not a water meter is installed on their service connection.
See your metered water usage
To open a report showing the most recent monthly water usage by MXU number (a unique number given to each water service) you can click here. After opening the report, click <CONTROL F> (or Edit-Find), enter your MXU number in the Find box and hit <ENTER>. Read across the row for the last 12 months of usage.
Switching to Metered Billing
If you are a residential consumer and think that you use less water than a typical residential family, (approximately 250 m3 per year), you may be able to save on your annual billing. Click here if you would like to learn more about switching to a metered billing system (where you are billed for your actual usage).
As the Town purchases water from the Comox Valley Regional District, we are subject to the water use restrictions specified in the Comox Valley Water Conservation Bylaw where four stages of water use restrictions are established. Check our Home Page often for the current stage and accompanying restrictions.
We are now at Stage 1
People living at an even numbered address may use a sprinkler to water a lawn on even numbered days in the early mornings from 4:00 a.m. - 9:00 a.m. and in the evenings from 7:00 p.m. - 10:00 p.m.
People living at an odd numbered address may use a sprinkler to water a lawn on odd numbered days in the early mornings from 4:00 a.m. - 9:00 a.m. and in the evenings from 7:00 p.m. - 10:00 p.m.
Other Water Documents:
Note - Guide is available in French from CMHC website
Residential Water Meters Installed - opens a 2015 map showing meter locations
Comox Metered Single Family Home Water Use Statistics - 2016 monthly and annual water use for metered homes compared to prior years
Water Rates & Regulations Bylaw
- opens the consolidated bylaw
Frequently Asked Questions - includes a section of water questions