Town
of Comox

Registration and Payment Terms

The Recreation Department's refund and registration policies.

Registering

Individuals may only register themselves, their immediate family member and one non-family member.

Register by phone 250-339-2255, or in person at 1855 Noel Ave, Comox during office hours.

Please have the following information available:

  • Participants name, birthdate, address, phone no.& email address
  • Course name and number
  • Your VISA or Mastercard number including expiry date

Course Fees

Course fees are published with course information. HST may be applicable.

Terms and Conditions

Fees are to be paid in full at the time of registration by cash, cheque, money order, Visa, Mastercard or Interact.

Cancellation: Comox Recreation reserves the right to cancel any program at any time. A FULL/PRORATED refund will be given and every effort will be made to notify those registered.

Holidays: Programs will not be held on holidays unless otherwise indicated.

Changes: Comox Recreation has the right to change times and locations of programs.

Taxes: HST will be charged on all programs when majority of participants are over the age of 14 yrs.

Payment: Postdated cheques are not accepted.

Returned Cheques: A $15.00 handling charge will be collected on all NSF cheques.

Refunds

(Comox Community Centre Programs)

All refunds and credits are subject to a $5.00 + HST administration fee per registered program.

1. Cancelled Programs
100% refund or the prorated refund, or Credit Voucher: your choice. Refunds will be issued within 2 weeks. Fee payments made by Visa/MC will be credited to your account. All other refunds are made by cheque
2. Medical Withdrawal
100% refund or the prorated value of the class will be given based on a medical slip.
3. Any Other Reason
To obtain a full refund you must withdraw from a course at least one week before the course starts. Thereafter a credit voucher will be issued. Once classes commence, a prorated CREDIT voucher will be issued. Refunds will take 2 weeks to process.

Refunds

(Contract Programs)

Contract programs have varying refund policies. Please ask the front desk staff for details.