Automated Curbside Cart Collection Service
The cart sizes provided were based on the housing type and the Town’s waste diversion efforts however, a property owner may request an exchange of one or more carts to a different size or request additional carts.
Before applying for a cart change please consider all of the information below:
- The application form must be completed by the property owner as any cart service changes will affect the Municipal Utility solid waste fees which are noted on the annual Property Tax Notice.
- Approved cart changes will be in place for a minimum of one full year before another cart change request will be considered for that address whether to:
- exchange a cart for a different size
- add a cart
- remove an added cart
Additional Garbage Cart
Many large families have been able to reduce what goes into their original 120L garbage cart by participating fully in the organics and recycling programs. Learn what can be diverted away from the garbage and into the organics and recycling waste streams by searching for items with the Wizard tool which is available on the:
- Comox Curbside App (on Apple or Google Play), or
- Town website solid waste page (scroll about halfway down that webpage for the magnifying glass symbol called Wizard).
Certain items, such as: cardboard, glass, foam, overwrap, bags, and flexible plastics can be taken to the Courtenay Return-It Depot.
Applicants requesting an additional 120L garbage cart will need to provide an explanation as to why it is required. This reason will be considered as part of the evaluation and may be followed up with an onsite waste audit in order to confirm that all organics and recycling materials are being diverted away from the garbage stream.
The Town is committed to reducing the amount of waste being sent to the landfill in order to reduce the burden on the landfill and extend its useful lifespan which defers major capital expenditures and lengthens the time before landfill space is eliminated.
Cart Availability
The Town’s ability to fulfill a request for an additional or different size cart will depend on the available inventory at the time the application is processed by Town staff; if there is no cart inventory at that time an alternate request can be made or, wait for inventory to become available.
Carts provided may have been previously used and could show some reasonable wear and tear.
- Fees
- Processing Fee - a one time $35 fee for each individual cart change that is made whether to:
- exchange a cart for a different size
- add a cart
- remove an added cart
- Municipal Utility solid waste fees will be pro-rated for the remainder of the current calendar year - the fees will be based on a:
Service increase (changing to a larger cart or adding a cart). An ongoing annual fee will apply for this increased service therefore, please review the Tips & Resources section below to ensure you are aware of all the ways to manage your solid waste in an effort to avoid the need for this service increase.
Service decrease (changing to a smaller cart or removing a previously added in cart). After the Processing Fee (noted above) is factored in, if the result is a credit it will be held in the property tax account to apply against subsequent charges.
Each year thereafter, the new Municipal Utility solid waste fees will be noted on the annual Property Tax Notices.
Tips and Resources to Divert Waste:
Related Bylaws, Solid Waste Management Bylaw No. 2027 and Fees and Charges Bylaw No. 2016.
Complete the Cart Changes application form below - if you require assistance with this, please contact us:
- Email: publicworks@comox.ca
- Phone: 250-339-5410